← ALL WORKCASE STUDY 006 · AI
WAGRAICHAT
TOTO — AI PET ASSISTANT
[THE CHALLENGE]
Generic chatbots give risky pet advice and can't recommend anything real. WAGR needed an assistant grounded in its own knowledge and catalogue.
[THE SOLUTION]
A retrieval-augmented assistant built on WAGR's knowledge base, with a findings panel that turns answers into actions — book a groomer, open a pet profile or shop the right product.
- 01Knowledge-base answers with embeddings (RAG)
- 02Pet-profile-aware personalised guidance
- 03“Toto’s finds” panel: providers and products
- 04Suggested prompts and chat history
- 05Background jobs for embeddings and cleanup
24/7INSTANT ANSWERS
3ACTION TYPES FROM CHAT
1GROUNDED KNOWLEDGE BASE
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